Privacy Policy of Liraspin

To offer an efficient, secure, and legally compliant service, Liraspin needs to collect and process various categories of information, which vary depending on the type of interaction the user establishes with the platform.

Identity and Contact Data

This category includes all demographic information provided directly by the user during account registration or when filling out information forms. This includes full name, date of birth (necessary to verify legal age), residential or mailing address, email address, and phone number.

Usage and Browsing Data

During access to the Liraspin platform, our systems automatically acquire information about the user's behavior within the site. This data includes connection times, pages visited, internal navigation paths, duration of stay on individual sections, and interactions with the various operational modules or functionalities available.

Device and Technical Data

We collect information relating to the hardware and software used to access Liraspin. This data includes the IP address, the type and version of the internet browser, the installed operating system, the mobile device identifier, the screen resolution, and data relating to the mobile or fixed network used for the connection.

Transaction Data

Should the user conduct operations on the platform, all details strictly connected to these activities are recorded. This includes the history of deposits, withdrawals, wagers, account balances, transaction dates and times, as well as preferred payment methods, excluding the direct storage of sensitive financial credentials, which are managed through external secure circuits.

Communications with Customer Support

All information, texts, files, and data sent by the user during interactions with the customer support service of Liraspin are stored. This allows us to process support requests, resolve technical issues, monitor the quality of the assistance provided, and document interactions in case of disputes.

Liraspin processes users' personal data exclusively when at least one of the following conditions established by current legal regulations is met:

Performance of Contract: Processing is essential to fulfill contractual obligations arising from the acceptance of the Terms and Conditions and to provide the services requested by the user.

Legal Obligation: Processing is necessary to comply with legal duties, including anti-money laundering regulations, age verification for access, and tax reporting obligations.

Legitimate Interest: Processing is aimed at protecting the legitimate interests of Liraspin, such as fraud prevention, improving the platform's cybersecurity, and optimizing business efficiency, provided that the rights and freedoms of the data subject do not prevail.

Consent of the Data Subject: In specific cases, such as for sending targeted promotional communications or using certain tracking technologies, we request the explicit consent of the user, which always remains revocable.

Data collected by Liraspin are used for precise purposes strictly related to the operational management of the platform and the provision of related services:

Creation, management, and maintenance of the user account.

Session monitoring to ensure maximum internal system security.

Processing and verification of economic and financial transactions on the platform.

Provision of timely technical assistance and customer support services.

Internal statistical analysis aimed at optimizing the layout, content, and performance of the site.

Prevention, detection, and combating of illicit activities, fraud, system abuse, and unauthorized access attempts.

Sending technical and service communications related to account status or regulatory updates.

Liraspin retains users' personal data for the period strictly necessary to achieve the purposes for which they were collected, as well as to comply with legal obligations or protect its rights in legal proceedings.

The criteria used to determine retention periods take into account the persistence of the user account, the need to maintain a historical record of transactions for fiscal and anti-money laundering purposes, and the ordinary statutes of limitations provided by law. At the end of the established period, data are securely deleted or rendered completely anonymous, preventing any future association with the user.

Liraspin does not sell, transfer, or rent users' personal data to third-party commercial entities. Data sharing may occur exclusively with qualified operational partners and technical service providers acting as data processors on behalf of Liraspin.

These entities include cloud infrastructure providers, payment institutions and financial gateways for transaction processing, companies specializing in fraud detection, and providers of technological tools for customer support. Each provider is contractually bound to process the received data exclusively for the purposes indicated by Liraspin and to implement adequate protection measures. Data may be communicated to competent authorities in fulfillment of legal obligations or following formal requests.

The technological infrastructure of Liraspin and its suppliers may involve the transfer or storage of personal data in countries located outside the European Economic Area. In such cases, Liraspin undertakes to apply strict contractual and legal safeguards, such as the adoption of standard contractual clauses approved by supervisory authorities, to ensure that the level of data protection remains equivalent to that guaranteed by European regulations.

Liraspin implements a wide range of physical, logical, and organizational security measures to protect personal data from accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access. These measures include data encryption protocols in transit and at rest, network firewalls, granular access controls for internal staff, and periodic security audits. While making every professional effort to secure its systems, Liraspin reminds users that no method of internet transmission or electronic storage can be guaranteed to be one hundred percent secure.

In accordance with data protection legislation, platform users Liraspin enjoy a set of specific rights that they can exercise at any time with the data controller:

Right of access: To receive confirmation of whether processing is taking place and to obtain a copy of their personal data on record.

Right to rectification: To request the immediate updating or correction of inaccurate or incomplete information.

Right to erasure (right to be forgotten): To request the permanent deletion of their personal data, provided there are no longer any legal or contractual reasons for their retention.

Right to object and restrict processing: To object to processing for legitimate reasons or to request that data be temporarily restricted rather than deleted.

Right to data portability: To receive their data in a structured, commonly used, and machine-readable format, to transfer it to another operator.

To exercise any of the rights mentioned, or to request specific clarifications regarding the processing of your personal information, you can send a written and reasoned request to the email address of our privacy office: liraspin_support@gmail.com.

This Privacy Policy is subject to periodic revisions. Liraspin will publish any changes on this page, indicating the date of the last update. We invite users to consult this section regularly to stay informed about the privacy protection procedures adopted by the platform.